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Training

Current Courses

Explore AAISA's self-paced and online facilitated courses for settlement practitioners, designed to meet the unique challenges of the settlement sector. Our courses are offered exclusively to members of AAISA, MANSO, SAISIA, as well as affiliates of the Prairie TFW Project and the Grassroots Accelerator Program.

Eligibility: AAISA courses are offered exclusively to members of AAISA, MANSO, SAISIA, as well as affiliates of the Prairie TFW Project and the Grassroots Accelerator Program. To register or for inquiries, contact pd@aaisa.ca — registration links for open courses are on aaisa.ca/current-courses ↗.

Self-Paced Courses — October 2026

EnglishRegistration closed

Diversity, Equity, Inclusion, Belonging

Combines the understanding of information and practical applications of equity, diversity, inclusion, and belonging (EDIB). Participants reflect on their beliefs and practices while exploring strategies and resources that foster an inclusive workplace environment.

Audience: Settlement and Integration sector workers
Start: October 5, 2026 · End: November 16, 2026
Registration: Closed September 28, 2026

FrançaisRegistration closed

Équité, diversité, inclusion et appartenance (EDIA)

Ce cours combine la théorie et les applications pratiques de l'équité, de la diversité, de l'inclusion et du sentiment d'appartenance. Les participant·e·s réfléchiront à leurs croyances et exploreront des stratégies pour favoriser l'inclusion en milieu de travail.

Audience: Francophone Settlement and Integration sector workers
Start: October 5, 2026 · End: November 16, 2026
Registration: Closed September 28, 2026

EnglishRegistration closed

Professional Roles and Ethics for Settlement Practitioners

A comprehensive introduction to the knowledge, skills, and professional standards required in the settlement sector: the evolving role of practitioners, newcomer client needs, ethics and professional boundaries, personal well-being, and the importance of certification.

Audience: Settlement and Integration sector workers
Start: October 19, 2026 · End: November 30, 2026
Registration: Closed October 12, 2026

FrançaisRegistration closed

Éthique et rôles professionnels pour les intervenants en établissement

Les participants exploreront les rôles, les responsabilités et les principes directeurs des praticiens de l'établissement, ainsi que les principales questions éthiques : les limites, la confidentialité et le consentement, et les conflits d'intérêts.

Audience: Francophone Settlement and Integration sector workers
Start: October 19, 2026 · End: November 30, 2026
Registration: Closed October 12, 2026

EnglishRegistration closed

Organizational Capacity Building Through a GBA Plus Lens

An introductory course on applying Gender-Based Analysis (GBA) Plus in the national newcomer-serving sector, and how GBA Plus supports equity, diversity, inclusion, and accessibility (EDIA) in organizational capacity building.

Audience: Settlement and Integration sector workers
Start: October 26, 2026 · End: December 7, 2026
Registration: Closed October 19, 2026

FrançaisRegistration closed

Renforcement des capacités organisationnelles à travers une perspective ACS

Un aperçu de l'application de l'Analyse comparative entre les sexes (ACS) Plus dans le secteur national des services aux nouveaux arrivants, et de ses avantages pour le lieu de travail comme pour les clients.

Audience: Francophone Settlement and Integration sector workers
Start: October 26, 2026 · End: December 7, 2026
Registration: Closed October 19, 2026

Self-Paced Courses — November 2026

EnglishRegistration open

Need Assessment and Action Plan

Equips practitioners to conduct effective needs assessments and support clients in developing personalized, culturally responsive goals and action plans that support long-term settlement success.

Audience: Settlement and Integration sector workers
Start: November 2, 2026 · End: December 14, 2026
Registration: Register by October 26, 2026

FrançaisRegistration open

Évaluation des Besoins et Plan d'Action

Ce cours apporte aux praticiens les connaissances et compétences pratiques nécessaires pour mener des évaluations des besoins et aider les personnes d'origines diverses à développer des objectifs personnalisés et des plans d'action adaptés à leur culture.

Audience: Francophone Settlement and Integration sector workers
Start: November 2, 2026 · End: December 14, 2026
Registration: Register by October 26, 2026

EnglishRegistration open

Program Design in Practice: Inclusive and Responsive Planning

Practical, transferable program design skills grounded in equity-informed planning: needs assessment, inclusive program design, logic models and theories of change, adaptive implementation, and impact measurement.

Audience: Settlement and Integration sector workers
Start: November 9, 2026 · End: December 21, 2026
Registration: Register by November 2, 2026

EnglishRegistration open

Fostering Workplace Psychological Health and Safety

Reviews the 13 factors from the National Standard of Canada for Psychological Health and Safety in the Workplace, the role of trauma, warning signs, and techniques for dealing with workplace stressors.

Audience: Settlement and Integration sector workers
Start: November 16, 2026 · End: December 28, 2026
Registration: Register by November 9, 2026

FrançaisRegistration open

Promouvoir la santé et la sécurité psychologiques en milieu de travail

Connaissances fondamentales et compétences pratiques pour créer des milieux de travail plus sains et plus sécuritaires sur le plan psychologique, conformément aux Normes nationales du Canada.

Audience: Francophone Settlement and Integration sector workers
Start: November 16, 2026 · End: December 28, 2026
Registration: Register by November 9, 2026

EnglishRegistration open

Bridging the Gap and Exploring Mental Health Resources for Newcomer Youths

Education and resources on newcomer youths' mental health, including social and cultural determinants, evidence-based practices, and realistic case studies to improve well-being outcomes.

Audience: Settlement and Integration sector workers
Start: November 30, 2026 · End: See official page for end date
Registration: Register by November 23, 2026

Self-Paced Courses — December 2026

EnglishRegistration open

Settlement 101

Accurate and current information on how to support newcomers: the range of settlement services in Alberta, how they are funded, key organizations, and social justice concepts including anti-racism/anti-colonialism and anti-oppression.

Audience: Settlement and Integration sector workers
Start: December 7, 2026 · End: January 18, 2027
Registration: Register by November 30, 2026

FrançaisRegistration open

L'établissement 101

Des informations et ressources à jour sur la façon de soutenir les nouveaux arrivants : les services d'établissement offerts en Alberta, leur mode de financement, et les concepts de justice sociale pertinents.

Audience: Francophone Settlement and Integration sector workers
Start: December 7, 2026 · End: January 18, 2027
Registration: Register by November 30, 2026

EnglishRegistration open

Foundation of Case Management I

Foundational principles of case management within settlement practice: power, oppression, and social justice, with key skills to promote equitable service delivery throughout the case management process.

Audience: Settlement and Integration sector workers
Start: December 14, 2026 · End: January 25, 2027
Registration: Register by November 7, 2026

Online Facilitated Courses & Webinars

EnglishRegistration closed

Responding to Classroom Conflict among Newcomer Adult Learners (Webinar)

Practical, trauma-informed, and culturally responsive strategies to prevent, de-escalate, and respond to classroom conflict, integrating cultural humility, anti-racist reflection, restorative principles, and clear professional boundaries.

Audience: Settlement and Integration sector workers
Start: October 13, 2026 · End: October 13, 2026
Registration: Closed October 6, 2026

EnglishRegistration open

Truth and Reconciliation in Settlement Practice (Online Facilitated)

Deepens practitioners' understanding of Indigenous Peoples, Indigenous histories, Truth and Reconciliation, treaties, and contemporary Indigenous realities, strengthening practical skills for newcomer learning.

Audience: Settlement and Integration sector workers
Start: TBA · End: TBA
Registration: Registration open

EnglishRegistration open

From Isolation to Belonging: Creating Connection for Francophone Newcomer Youth Mental Health in Small Communities (Webinar)

Increases practitioners' understanding of the mental health experiences of Francophone newcomer youth in rural, small-community, and minority-language contexts, with practical strategies and referral options.

Audience: Settlement and Integration sector workers
Start: TBA · End: TBA
Registration: Registration open

Certification starts with courses

Complete the five Level 1 onboarding courses to earn Canada's only Settlement Practitioner Certification at Level 1.

Certification details

Land Acknowledgement

In the spirit of respect and truth, AAISA acknowledges the land on which we do our work. We acknowledge the remarkable endurance, strength and resiliency of the traditional stewards of these lands. AAISA serves diverse people across of the Treaty 4, 6, 7, 8 and 10 regions and all 21 Districts of the Métis Nation of Alberta. AAISA honours these relationships and the historical and ongoing stewardship of these lands by Indigenous Peoples in all our endeavours across the province.

Treaty 4Treaty 6Treaty 7Treaty 8Treaty 1021 Districts of the Métis Nation of Alberta