About
Frequently Asked Questions
Quick answers about registration, payments, member accounts, and how AAISA can help.
Topics: Registration and Course Access · Payment and Membership · Account Access · Newcomer Support · Employment and Partnerships
If you have registered for an AAISA PD course or conference and have not received a confirmation email, please check your spam or junk folder. If you still cannot find the confirmation, please contact our support team at pd@aaisa.ca for assistance.
If your course starts soon and you have not received a link to join, please check your email's spam or junk folder. If you still cannot find the link, please contact us at pd@aaisa.ca, and we will resend the link to you.
You can use a credit card to pay for the membership fee or conference. We also accept payments via bank transfer and cheque. For more details on payment options, please get in touch with our finance team at accountant@aaisa.ca or communications@aaisa.ca.
If you have lost your ID or password for LMS or member sign-in, you can reset it by clicking on the "Forgot Password" link on the login page. You will receive an email with instructions on how to reset your password.
AAISA supports newcomers by connecting them with local agencies that provide resettlement, settlement, and integration services. Please visit our Member Directory page for more information on how we can assist you.
To explore career opportunities at AAISA, please visit our Careers page. You will find a list of current job openings and instructions on how to apply.
If you are interested in providing a venue for AAISA events or conferences, please contact our events team at communications@aaisa.ca with venue details and availability.
Still have a question?
For professional development and certification inquiries, contact pd@aaisa.ca. For everything else, visit our Contact page or email communications@aaisa.ca.
